Shipping policy

At PETSOFFICE, we are committed to delivering your pet’s needs quickly and reliably. Here’s everything you need to know about our shipping process:

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🕒 Same-Day Delivery

We offer same-day delivery in the following areas:

📦 To qualify for same-day delivery, please place your order before 1:00 PM.

Orders placed after 1:00 PM will be delivered the next day.

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💰 Shipping Fees

• Within Cairo & Giza:

A flat shipping fee of 70 EGP applies to all orders.

• Other Governorates (including North Sinai and the New Administrative Capital):

Shipping fees vary depending on your location and will be calculated at checkout.

⏱ Delivery to governorates takes up to 5 business days maximum.

For assistance, please contact our customer service team.

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🔔 Order Confirmation

📩 You will receive a notification with your order and shipping details once your order is confirmed and dispatched.

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🐾 Shipping Coverage

We deliver to all governorates across Egypt and soon, we’re heading to space!

Our deliveries are handled by our own fleet / trusted courier partners.

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Thank you for choosing PETSOFFICE

We’re always here to serve your furry friends with love, quality, and speed.